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ICT usage in enterprises

Use of social media
2023
70 %
Gone up 2021: 65 %
Use of e-commerce
2022
26 %
Equal 2021: 26 %
Use of Artificial Intelligence (AI)
2023
11 %
Gone up 2021: 9 %

Statistics Austria conducts an annual survey on the use of information and communication technologies (ICT) in Austrian enterprises with at least ten employees in selected branches of the economy. The focus is on topics such as internet use, e-commerce, use of cloud services, data analytics and artificial intelligence.

Due to harmonised definitions and a uniform methodology, important indicators for EU-wide benchmarks can be identified to monitor the progress of digital transformation. Austrian results are available in the autumn of the particular survey year, EU-wide results at the end of the year.

S: STATISTICS AUSTRIA, Survey on ICT usage in enterprises 2013–2023. Compiled on 17 October 2023. – Enterprises that have a social media profile, account or user licence (depending on the requirements of the specific social media) and use it.

S: STATISTICS AUSTRIA, Survey on ICT usage in enterprises 2023. Compiled on 17 October 2023. – Artificial intelligence refers to technologies that imitate intelligent behavior and have a degree of autonomy to perform specific tasks.

S: STATISTICS AUSTRIA, Survey on ICT usage in enterprises 2023. Compiled on 29 November 2023 – The Digital Intensity Index is composed of twelve indicators on the use of information and communication technologies (ICT) in enterprises. To achieve a very low/low/high/very high level of digital intensity, 0–3/4–6/7–9/10–12 indicators must be met by an enterprise.

Q: Eurostat, Survey on the ICT usage in enterprises 2023. Compiled on 11 December 2023. – Cloud services are ICT services such as storage space, software or computing capacity provided by service providers via the Internet against payment.

Date Title PDF download
2024-02-13 file Austrian enterprises need to catch up with digital change
293.8 KB
2023-11-29 file Enterprises need to catch up on digitalisation
282.6 KB
2023-10-17 file 11% of Austrian enterprises use artificial intelligence
135.6 KB
2022-10-13 file Digitisation in enterprises: Flexibility and sustainability have high priority
134.9 KB

Date Title result SDDS+ Special Data Dissemination Standards PR PR press release
2024-10-16 calendar-alt ICT usage in enterprises 2024
Research, innovation, digitalisation / Digital economy and society / ICT usage in enterprises
final PR

Research, innovation, digitalisation /

Research, innovation, digitalisation / Digital economy and society /

Research, innovation, digitalisation / Digital economy and society / ICT usage in enterprises /

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This publication presents the results of the survey on the use of information and communication…

02/2024

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This publication presents the results of the survey on the use of information and communication…

07/2023

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This publication presents the results of the survey on the use of information and communication…

07/2022

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info@statistik.gv.at Available on weekdays from 9.00 am–4.00 pm
Last updated on 2024-01-04.
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